tools
Esperit Elements: Floriscan
Relieving consumers of their worries using technology
For Esperit Elements, we’ve added a QR code to the packaging of terrariums and plants using our Floriscan service. This code leads to a mobile page with clear care information about the specific product. This way, consumers are immediately helped with relevant tips and advice.
From packaging to interactive customer service
The mobile page behind the QR code offers not only care instructions, but also an integrated AI chatbot with extensive product information. Customers can ask questions about their purchase at any time, from care tips to product details. The solution is user-friendly, scalable, and adds value to the product experience.
Analyze scan data with Floriscan Dashboard
By using Floriscan, you also gain access to a dashboard where we collect and visualize scan data. Discover how many people scan your product, who your target audience is, and what questions they ask. Analyze the data and improve your product range with these new insights!
Result
The result is an innovative, service-oriented solution with Floriscan that increases customer satisfaction and strengthens brand loyalty. By combining physical products with digital support, Esperit makes buying and caring for plants easier, more enjoyable, and more personalized.
